Ratings snapshot across platforms
Sentiment is sharply split by platform. On complaint-oriented sites the ratings are low and the same handful of issues repeat; on high-volume solicited-review platforms the average is high.
(8 reviews)
(user thread)
reviews
(accredited 2016)
(~5,957 reviews)
Documented 1-star reviews (verbatim)
The following are actual customer reviews, originally posted to Trademarkia's own Facebook page and archived by a trademark attorney before Trademarkia disabled Facebook reviews. They are reproduced here as written ([sic] errors preserved).
"Charging to abandon an application?" ★☆☆☆☆
"Costs are a moving target" ★☆☆☆☆
"Months to file an application" ★☆☆☆☆
"They are crooks" ★☆☆☆☆
"Broken forms" ★★★☆☆
The most common complaints, by theme
1. Hidden fees & "moving-target" pricing
The single most frequent theme. A low advertised price that grows through add-ons, "processing" charges, and steps that appear only after payment begins — sometimes with the threat that filing won't proceed unless more is paid.
- Headline price reported climbing from ~$599 to ~$800+
- $500 charge just to abandon an application
- Multi-step charges layered on after checkout begins
2. Automatic enrollment in recurring services
Multiple reviewers report being signed up for ongoing trademark-monitoring or renewal services they say they did not knowingly choose, then billed on a recurring basis — and finding it hard to cancel.
- Recurring payments set up on a one-time filing
- Charges that continued "without permission to proceed"
- Difficulty identifying or stopping the subscription
3. Refunds denied / collections threats
Reviewers report refund requests refused, and at least one describes being threatened with collections over disputed charges while being unable to reach anyone by phone. (Note: government USPTO filing fees are generally non-refundable industry-wide, which compounds the friction.)
4. Slow filing & missed expectations
Accounts of applications sitting unfiled for weeks with "no action or responsibility," despite filing being the core service.
5. Poor / unresponsive customer service
Slow responses, difficulty reaching a person, and feeling unsupported through the confusing USPTO process.
6. Website / form errors
Reviewers note bugs in the online forms that are "the main thing Trademarkia does," including a since-corrected country-map error.
More serious individual allegations
Some accounts go beyond service complaints. A widely-read Reddit thread alleges retaliatory conduct after a payment dispute:
This is one person's account and has not been independently verified. It is included because it reflects the kind of serious allegation prospective customers encounter when researching the company. Nothing here should be read as an established statement of fact about Trademarkia's conduct.
A common point of confusion: "not a law firm"
Several reviewers and commentators stress that Trademarkia is a private DIY filing service, not a government agency and not your attorney. U.S. trademarks are registered through the USPTO, and you can file directly. Critics argue customers sometimes pay premium private fees for steps they could handle themselves or via a flat-fee attorney — and that, when an application is opposed, Trademarkia cannot represent you.
The other side (for balance)
How to protect yourself if you use them
- Read the full price breakdown before entering payment details, and screenshot it.
- Watch for pre-checked boxes enrolling you in monitoring or recurring services.
- Confirm exactly which fees are government (USPTO) fees vs. service fees.
- Save every email confirmation and note any auto-renewal dates.
- Get any "additional cost" quotes in writing before approving.
- Compare against filing directly via USPTO.gov or a licensed, flat-fee trademark attorney.
Sources & further reading
Read the original reviews and decide for yourself:
- PissedConsumer — Trademarkia Reviews 1.6/5
- iRegisterTrademarks (TM-I Blog) — "Read These Trademarkia Reviews Before Using Them" archived 1★ reviews
- Reddit r/TRADEMARK — "Trademarkia is more than a scam…"
- Better Business Bureau — Trademarkia Business Profile
- Trustpilot — Trademarkia.com Reviews
- JustAnswer — "Is Trademarkia Reliable?"
- Shopper Approved — Trademarkia.com Reviews (positive counterpoint) 4.7/5